2022 is in the wraps, and what an eventful year it has been! The global eCommerce market was forecasted to grow 9.7% in 2022 and social commerce is expected to generate $30.73 billion in sales in 2023. These numbers show that although brick-and-mortar retail is gaining back its lost momentum, online commerce is seeing more growth over its offline counterpart and 2023 is going to be the year for omnichannel commerce.
As we prepare for 2023, retailers need to take a pulse of where the industry is headed, what the expectations of tomorrow’s shoppers are, what technology will be a must-have in the new year, and which trends retailers must invest in. In this ebook, we cover:
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