The year 2021 was far from uneventful. While the retail industry was picking itself up after the disruption caused by the pandemic in 2020, a lot had changed since and businesses have had to realign their strategic goals to succeed in the new retail economy driven largely by digital channels and evolved customer expectations.
Now, we are entering 2022 and the ball is rolling once again. Although some retail trends will stick around, a lot will change as we move forward. In this ebook, we aim to give you a holistic picture of 2022 and to help you prepare for the new year.
You will learn about: